개인정보 처리방침

1. Introduction

Seraphim 베트남 Co., Ltd. ("Seraphim," "we," "us," or "our") respects your privacy and is 최선을 다하는 protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

이 정책은 다음을 준수합니다 the 베트남 Law on 사이버보안 (2018), 베트남 Decree 13/2023/ND-CP on 개인정보 보호, the EU General 데이터 보호 Regulation (GDPR), 싱가포르 개인정보 보호 Act (PDPA), 한국 개인 정보 Protection Act (PIPA), and applicable US privacy laws including the California Consumer Privacy Act (CCPA).

2. 수집하는 정보

2.1 제공하시는 정보

정보를 수집합니다 you voluntarily provide, including:

• 연락처 정보 (name, email address, phone number, company name)
• Business information (job title, industry, company size)
• 커뮤니케이션 content (messages, inquiries, feedback)
• Payment information (processed through secure third-party providers)
• Job application materials (resume, cover letter, portfolio)

2.2 자동 수집 정보

When you visit our website, we may automatically collect:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent, referral source)
• IP address and approximate geographic location
• 쿠키 and similar tracking technologies

3. 정보 사용 방법

We use collected information for the following purposes:

• Providing, maintaining, and improving our services
• Responding to inquiries and providing customer support
• 프로세스ing transactions and sending related information
• 보내기ing promotional communications (with your consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations
• Protecting our rights and preventing fraud

4. 법적 고지 Basis for 프로세스ing (GDPR)

For individuals in the European Economic Area, we process personal data based on:

• Consent: Where you have given explicit consent
• Contract: Where processing is necessary for contract performance
• 법적 고지 Obligation: Where required by applicable law
• Legitimate Interests: Where we have a legitimate business interest that doesn't override your rights

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who assist in our operations (hosting, analytics, payment processing)
• Business Partners: With your consent, for joint marketing or service delivery
• 법적 고지 요구사항: When required by law, regulation, or legal process
• Business Transfers: In connection with merger, acquisition, or asset sale

We do not sell your personal information to third parties.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including 베트남, 싱가포르, the 미국, and 한국. 보장합니다 appropriate safeguards are in place, including:

• 스탠다드 Contractual Clauses approved by relevant authorities
• 컴플라이언스 with applicable data transfer frameworks
• Ensuring receiving parties maintain adequate protection standards

7. 데이터 보관

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Retention periods vary based on:

• Client data: Duration of engagement plus 7 years for legal compliance
• Marketing contacts: Until you withdraw consent or 3 years of inactivity
• Job applications: 2 years from application date
• Website analytics: 26 months

8. 귀하의 권리

Depending on your jurisdiction, you may have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of data to another controller
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at [email protected].

9. 보안 Measures

구현합니다 appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and audits
• Employee training on data protection
• Incident response procedures

10. 쿠키

We use cookies and similar technologies for functionality, analytics, and marketing. You can control cookies through your browser settings. For details, see our Cookie Policy section on this page.

11. Children's Privacy

저희 서비스 are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

12. 정책 변경

We may update this privacy policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. 계속d use of our services after changes constitutes acceptance of the updated policy.

13. 문의하기

For privacy-related inquiries or to exercise your rights:

이메일: [email protected]

추가ress: Seraphim 베트남 Co., Ltd., District 1, 호치민시, 베트남